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At Stover PT each patient is asked to complete a satisfaction survey at the completion of their care.  The tables below are the results of these surveys. 

 Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
When I had important questions to ask the therapist, I understood the answers provided.

91%

8%

1%

0%

0%

When I had any anxieties or fears about my condition or treatment, my therapist discussed them with me.

88%

11%

1%

0%

0%

I had confidence and trust in the therapist treating me.

92%

7%

0%

1%

0%

I felt I had enough input relative to my treatment.

90%

9%

.5%

.5%

0%

I felt I was treated with respect and dignity while I was receiving therapy.

96%

3.5%

.5%

0%

0%

At the start of therapy, you and your therapist agreed upon a set of goals.  Do you feel these goals were met?

83%

13%

3%

1%

0%

My therapist helped me control my pain.

82%

13%

4%

1%

0%

I would recommend this facility to my family and friends?

93%

6%

.5%

.5%

0%

Overall the facility had adequate staffing:

92%

8%

0%

0%

0%

Overall the facility had adequate equipment:

91%

9%

0%

0%

0%

Overall the facility had adequate parking:

94%

6%

0%

1%

0%

People answering the phones were polite cheerful and knowledgeable.

89%

9%

1%

1%

0%

Overall, your outpatient rehab experience at Stover PT met your expectations

90%

9%

.5%

.5%

0%

        
 

Excellent

Very Good

Good

Fair

Poor

How would you rate the education you received relative to your role in your treatment?

90%

9%

1%

0%

0%

Overall, how would you rate our customer service?

93%

6%

1%

0%

0%

How would you rate the facilities cleanliness?

94%

5%

0%

1%

0%

 Last Updated 9-22-10